THE TRUTH ABOUT SENDING LETTERS AND PARCELS TO EUROPE AND UNITED STATES
HOW TO SNED PARCELS AND LETTERS SAFELY FROM THAILAND
EMS: THE BEST WAY TO SEND URGENT PARCELS OR LETTERS ABROAD
The best way to send very urgent documents or goods from Thailand is to use EMS service. It is a kind of courier Express service just like DHL, FEDEX, TNT or UPS but EMS is cheaper and when you want to avoid to pay customs duty on the products that you send EMS is really the only way when you want your goods to be delivered abroad quickly (never use courier companies as DHL, Fedex, TNT or UPS to send goods abroad because you will have to pay taxes: it is automatic because courier companies apply tax on parcels and good on behalf of customs, the condition to be allowed to operate without having customs to check each parcel).
STANDARD OR REGISTERED AIRMAIL IS RELIABLE BUT SOMETIMES SLOW
Standard airmail and Registered airmail from Thailand is sometimes slow if you are not lucky and if you want to understand why here is the explanation.
It is quite normal when you send letters or parcels abroad to US or Europe by Airmail that these documents or goods have to wait few days or sometimes 1 or 2 weeks in Thailand at airport before being shipped.
This is actually the difference between express services as courier companies or EMS and Airmail: letters and parcels sent by Airmail are put in mail containers ready to be boarded in the plane and those mail containers are not going to be shipped every single day.
HOW OFTEN ARE MAIL CONTAINERS SHIPPED FROM THAILAND
Mail containers are shipped to Europe and US every week or every 2 weeks from Thai international Suvarnabhumi Airport because they need to be full before being put in the plane.
So if you have bad luck and containers have just left the country when your letters reach Bangkok airport they will have to wait 1 or 2 weeks before being shipped.
This is why some parcels and letters can arrive in Europe or US quickly and some others can take a very long time.
Also, if you have very bad luck it is possible that airport and post office employees forgot 1 parcel (your parcel!) that was waiting near the container and then it means that this parcel that was there for already 2 weeks will have to wait 2 more weeks before being shipped, this explaining why some parcels take a very very long time to be delivered abroad.
WHAT HAPPENS WHEN MAIL CONTAINERS ARRIVE ABROAD
It took some time for your parcels to leave Thailand airport and it can take as much time to be allowed and enter in the destination country.
First it depends on how long UK airport employees, US airport employees, European countries airport employees or airport staff of any destination country will need to empty the containers and sort out parcels and letters to dispatch them. Maybe also your mail container, depending upon destination country, is only emptied once per month ? Who knows what these public employees who have a permanent full time job forever and are sure to keep it even when they are lazy and do nothing can think…
Second, the delivery of your parcels and letters will also depend on customs clearance. Customs officers are not personally waiting for any of these letters and parcels, so they just don’t care to check them quickly or not, and they are public employees just as post office staff, so why should they care ?
Then after your parcels and letters have passed customs they will be dispatched to the destination province or city and this can also take quite some time.
WHY SOME LETTERS SENT AFTER SOME OTHERS ARRIVE BEFORE THE FIRST ONES ?
Chronological orders of sending and receiving daily mail can be quite different too. It depends upon how mail containers are received in the destination country and how they are being processed.
In the destination country additional processing of incoming mail containers is needed, for example for the conversion of incoming Thai tracking numbers to local post tracking numbers. The Track and Trace numbers conversion is the reason why it is sometimes not possible to track a parcel abroad when it has been sent from Thailand (you can only be sure to track EMS parcels, but not Airmail parcels). When a conversion is done the new tracking number is not given to customers and the only way to get it is to call the post office customer service number: the computer doing the conversion cannot be accessed by customers on post office websites and you will know the new tracking number by calling only if the person on the phone is in a good day and not too lazy to help you that day.
Emptying and processing the incoming mail container can take more than only 1 day because of time zones and availability of employees so the first day in the destination country not all mail received will immediately pop up in their tracking system but only the ones which have been processed, registered, and have already been dispatched to distribution centres. This is when chronological orders may start to differ: some items which have been shipped one or two weeks after other items can be received days earlier than the ones sent 1 week before.
INTERNET WEB SHOPS ALSO CAUSE DELAYED DELIVERY
One more reason why Airmail delivery can take so long time is the always increasing amount of Internet shops that send parcels abroad and overload distribution centres throughout the world.
Everybody who buys goods abroad knows that delivery depends on so many factors that it is not possible to know how long will the delivery exactly take and why sometimes parcels reach their destination a lot faster than others.
ALWAYS USE REGISTERED MAIL TO SEND NOT URGENT PARCELS ABROAD
When sending parcels from Thailand with Thai Post you should use Registered airmail because destination countries staff who take care of the delivery and will ask you for a signature are often much more reliable than the employees who take care of the non registered mail (many countries use under paid employees with short term contracts who just don’t care this underpaid temporally job).
Also, when destination countries post offices do not dispatch EMS parcels or letters they use sub-contract private companies that often just don’t care and might loose your parcel as it often happens for example in Belgium and USA for example. Delivery of EMS parcels to Belgium is really not reliable and parcels cannot be tracked because these private courier companies used by Belgium post do not record tracking numbers. In United States if often happens that courier company that deliver some of the EMS parcels change the tracking number and do not supply it to customers. But examples why using EMS service to send parcels abroad can be found almost everywhere.
HOW TO TRACK THAIPOST PARCELS IN EUROPE OR USA
That post office tracking website is this one:
You should be able to also track your parcels on your own local post office (destination post) but sometimes tracking details only appear on these websites when parcels are about to be delivered or are already delivered, so do not expect too much.
The only way to track a parcel all the way is to use Thaipost EMS service, but it is more expensive and not perfect as we have explained.
When parcels sent abroad with Thai post cannot be tracked the problem always is the destination country because parcels are not often scanned abroad. Thailand Post does not seem to be the problem simply because the destination endpoint within Thailand that has been reached is Thai international Suvarnabhumi Airport and ThaiPost website cannot show more information until the destination country post office provides these details.
Sometimes you will see written on Thai post office website “Outgoing International” but most of the time you will only see “SUVARNABHUMI MAIL CENTRE Container Received”, but anyway it means that your parcel has left the country or is about to leave and will arrive in Europe, USA, South America or Africa soon.
And you, what is your experience of sending letters and parcels from Thailand abroad to your country ?
What is your trick to avoid customs check and duty ?